Industry Forum

Manufacturing and services have long been linked together in certain industry sectors. For example automotive manufacturing firms are closely linked to financial services, retailing and maintenance firms as well as partners for the disposal and recycling required by the End of Life Vehicles Directive.

In the consumer products area currently, product design must extend well beyond physical and functional characteristics of the product and cover more subjective aspects such as branding, corporate identity, packaging, symbolism, advice and guidance. Product management often draws on engineering, ecology, psychology, economics, anthropology, IT, Human Resource Management, operations management, finance, graphic design etc.
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A 2005 OECD study found that the distinction between manufacturing and services was becoming increasingly blurred. The services sector is more independent from other industries than manufacturing. Manufacturing industries interact much more strongly with other industries, both as providers and as users of intermediate inputs.

At the European level, manufacturing firms have been increasingly offering services along with physical products. Between 1995 and 2005, the share of services in the output of manufacturing industries increased in most European countries. The highest service shares are found in small countries with high R&D intensities whose service output consists mostly of knowledge-intensive services.

Manufacturing sectors with high innovation intensity also have the highest share of firms offering services, the highest turnover gained from services and the highest number of different services offered by the average firm. Examples of these industries are electrical and optical equipment, machinery and the chemical and pharmaceutical industries.

Firms which have launched products new to the market during the last two years are more likely to have higher shares of turnover from services compared to companies with no products new to the market. Companies which generate a high proportion of revenue from services include: Rolls Royce (49%); ST-Ericsson (38%); Atlas Copco Group (43%); Tyco (40%); Alstom (26%) and Arcelor Mittal (29%).

These themes are developed in a major report from the UK Government Office for Science published at the end of 2013, The Future of Manufacturing: A new era of opportunity and challenge for the UK. The report identifies the megatrends that are bringing manufacturing and service together:

  • the increasing demand for sophisticated solutions rather than simple products
  • the increasing demand for outcomes rather than outputs
  • the replacement of transactions by relationships
  • the move from supply chains to value networks

McKinsey Global Industries suggest that future expanding markets in the global economy will be driven by an increasing number of middle class consumers who will want individualised products and whose tastes will change rapidly. These consumers will use online technologies, especially mobile, to search markets and to make purchases. The networks which will satisfy these expanding markets will use technology to boost their agility.

In December 2013 the Office of National Statistics published some interesting results about the impact of e-commerce on the UK economy. The manufacturing sector is a leading user of e-commerce. Between 2010 and 2012 the value of e-commerce sales by manufacturing increased so that it is only just behind the leading UK sector – the wholesale sector. Both are well ahead of the retail sector. Manufacturing accounts for nearly half of the sales in the UK using Electronic Data Interchange with a total of £145bn of EDI sales. The UK is near the top of the EU ranking for the proportion of total turnover taken by e-commerce. In terms of the MGI vision of growth markets, the increasing involvement of UK manufacturers in e-commerce is very much a positive development.
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The Centre for International Manufacturing (CIM) at Cambridge has carried out important research on the development of the service dimensions of product offerings and have found that this often involves the development of a network of multiple partners. The researchers have found that different partners in these networks may well have a very different view of strategy and key operational processes from the other members.

CIM suggest that network leaders should explicitly develop their strategy so that they build a network which genuinely meets customers’ service needs linked to their products. To achieve shared goals and objectives across the network there needs to be a common vision and a common language. The relationships in the network should be built on trust and specific role definitions. Mechanisms have to be put in place for the joint ownership of decisions and collective responsibility of outcomes. Across the network there should be co-ordinated workflow and synchronised planning. Value stream mapping is an important tool for achieving overall service improvement. Networks should be agile with the capability to meet individual customer requirements.

CIM conclude:

The ability to identify and manage‘capability’ has become increasingly important, especially with these ‘capabilities’ playing a critical role in the acquisition process. A lot of acquisitions fail because the assessment of capabilities and the approach taken during the acquisition process towards capabilities is inadequate. ….. Capability features such as skills, knowledge, technology and organisational processes are an integral part of the emerging framework, within the industrial service network design context.
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Aston Business School have also researched the integration of manufacturing and service functions. While manufacturers focus on quality cost and delivery, advanced services contracts are about performance, availability, reliability and cost. Aston conclude that manufacturing companies moving into services should retain capabilities in design and production to keep costs under control, manage assets effectively and ensure responsiveness to changing user needs.

The UK economy is well placed to construct product/service networks given the size and strength of its business and professional services sector. This sector is approximately the same size as UK manufacturing and accounts for about 11% of the UK economy. It is forecast to expand by 4% per annum up to 2020. Globally it is second only to the United States and has an annual trade surplus of £20bn. In 2013 the Coalition published a national strategy for professional and business services.

Industry Forum has extensive experience in improving networks which span manufacturing and service operations and can deploy effectively a variety of performance measures and standards which address key aspects of each.

Further information:

Cost reduction is a serious concern for most players across the global economy. A variety of approaches have been developed over the years in different communities. This article considers Value Analysis/Value Engineering and Cost Innovation as strategic tools.
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Value Analysis/Value Engineering (VA/VE) was originally conceived during World War II in the United States when critical material shortages forced many manufacturers to substitute materials and designs. When the General Electric Company found that many of the substitutes were providing equal or better performance at less cost, it launched an effort in 1947 led by Lawrence D. Miles (1904-1987) to improve product efficiency by systematically developing less costly alternatives.

Miles was a vacuum tube design engineer who had developed a number of patents. He combined several ideas and techniques to develop a successful method for ensuring value in a product. The overall goal of Miles’s technique was to produce a functional product without compromising on its quality. In 1961 Miles wrote the definitive book on the subject, Techniques of Value Analysis and Engineering. The Lawrence D. Miles Value Engineering Reference Center is now in the Engineering School at the University of Wisconsin and was created to fund ongoing efforts to preserve and extend VA/VE work.

VA/VE proposes that a project be managed in eight phases: Orientation, Information, Function Analysis, Creative, Evaluation, Development, Presentation and Implementation. The first phase involves careful identification of the problems to be addressed, breaking down the issues step by step into their constituents to assess potential gains and establish priorities. At the end of the Information phase the scope project is refined on the basis of all the data gathered. This makes up the input to the Functional Analysis – one of the distinctive elements in VA/VE. The functions of the entity are classified and their inter-relationship determined prior to costing each function. The scope of the project is then refined further in the light of the analysis. The alternative ideas generated in the Creative phase are assessed and prioritised in the following phase with the appointment of Idea Champions for each viable avenue. At the end of this phase the best ideas are put into Development where life cycle costs are determined to see if the potential benefits outweigh the costs. Major risks are identified and ways found to mitigate them.

The Presentation phase is the start of the organisational approval process. The presentation should ideally be less than half an hour and should:

  • Describe the workshop objectives and scope
  • Identify the team members and recognize their contributions
  • Describe the “before” and “after” conditions for each alternative
  • Present the costs and benefits, advantages and disadvantages, and impact of each alternative
  • Identify strategies to overcome roadblocks
  • Demonstrate the validity of the data sources
  • Suggest an action plan and implementation schedule

In the Implementation phase final approval is secured on the basis of a written report and steps are taken to enhance the prospects of success. Early disclosure is recommended to warn the originators of any objections to the proposal elsewhere in the organisation. This early warning gives the originators an opportunity to incorporate explanations and details into the final report to overcome the objections. These preliminary discussions often produce additional suggestions that improve the proposal and enable the decision-maker to contribute directly.
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Implementation depends on the rapid approval by the decision-makers for each organizational component affected by the proposal. The VA/VE team members should serve as liaison between decision-makers and other stakeholders by preparing information that weighs the risks against the potential rewards and by identifying potential roadblocks and solutions.

From this quick review we can see that VA/VE involves careful iterative development of the problem to be addressed and careful management of the organisational dimension of making the proposed changes. A major turning point in the development of VA/VE came in 1963 when a function-logic diagramming procedure called “Function Analysis System Technique” (FAST) was created by Charles W. Bytheway.

In 1959 the Society of American Value Engineers or “SAVE” was incorporated. SAVE International® is the main international society for the advancement and promotion of the value methodology with members in more than 35 countries working in a variety of fields, including construction, product design and manufacturing, transportation, health care, government and environmental engineering. SAVE covers education and training, publications, tools for promoting the value methodology, certification, networking and recognition. In 1973, SAVE embarked upon a formal certification program for the competence of professionals value engineers which has evolved to include three levels of certifications.

The first federal law in the USA requiring value engineering was passed in 1981: The Clean Water Active. Subsequent success of application of value engineering resulted in the first issuance of Circular A-131 by the Office of Management & Budget in 1988 which requires Federal Departments and Agencies to use value engineering as a management tool to reduce program and acquisition costs. That was followed by Public Law P104-106 in 1996 covering the acquisition of IT by defence agencies. The head of each executive agency must design and implement process for maximizing the value and assessing and managing the risks of the information technology acquisitions. Legal requirements for VA/VE are now quite common in the US.

Value Analysis first came to the UK in 1957 and the Value Engineering Association was formed in 1966 as an initiative by the Ministry of Technology. It became the Institute of Value Management in 1971. There is a European Association for the Management of Training and Certification in Value Management with a European Governing Board which was founded following an initiative by the European Council of Ministers to strengthen Europe’s innovative capacity and competitiveness.

The European Standard EN 12973 provides a benchmark of good practice in VA/VE in Europe. It describes a range of tools and encourages the selection of the most appropriate methods. Guidance on the functional expression of the need and functional performance specification are set out in EN 16271 which covers Functional Need Analysis, Functional Need Expression and Functional Performance Specification.

In the US, VA/VE is strong in the defence industries and in 2010 the Department of Defense funded the Institute of Defense Analyses to explore the synergy between VA/VE and Lean Six Sigma. This study concluded that opportunities for synergy between the two approaches include the following:

  • Function analysis and the FAST diagram. The disciplined use of function analysis is the principal feature that distinguishes the VA/VE methodology from other improvement methods. Function analysis challenges requirements by questioning the existing system, encouraging critical thinking, and developing innovative solutions.
  • Cost focus. VA/VE only develops alternatives that provide the necessary functions. By examining only those functions that cost more than they are worth and identifying the total cost of each alternative, VE explicitly lowers cost and increases value.

Six Sigma DMAIC project methodology
The IDA authors suggested that VE does not take the place of Lean Six Sigma (LSS) efforts, but it does present significant opportunities to enhance LSS. They recommended that LSS training be augmented to include the VE approach to function analysis, creativity, and associated elements of evaluation and development.

At first glance VA/VE looks like an important means of cost innovation. While this may be literally true the strategy of Cost Innovation has come to have a specialised meaning in the last few years. Thanks to Ming Zeng and Peter J Williamson, Cost Innovation has been identified as a competitiveness strategy followed by some Chinese firms to globalize. Their book Dragons at Your Door has popularised the Chinese approach to Cost Innovation.

Zeng and Williamson discuss the case of the China International Marine Containers Group (CIMG) which was founded in 1980. It has adopted the slogan – learn, improve, disrupt. It licensed its first refrigeration technology from Graaff in 1993 at the same time that it acquired the innovative UK container firm, Clive-Smith Cowley. By 2005 Graaff was bankrupt and CIMG acquired its 77 patents.

In 1999 global competition in container manufacturing was particularly intense. CIMG which already had a low cost base decided that this was the time to drive costs even lower. It streamlined its raw material procurement, benchmarked and rationalised its production and used foreign capital to make parts of its production more capital intensive. In all it took 46% of the cost out of manufacturing and overheads.

CIMG developed a cost Innovation strategy to move upmarket. Graaff was once again the source of new technology but CIMG used its lower cost design and engineering capabilities to improve on the new technologies. This drive went on to tackle the replacement of expensive aluminium in its refrigerated containers with cheaper steel. Taking steel treatment technology from Germany it was able to improve the performance of steel until it matched the performance of aluminium. The result was that between 1997 and 2003 production of refrigerated containers went up sevenfold.

The next stage meant increasing the variety of products offered to customers at low cost. For example, CIMG were able to reduce the set-up time for model changes in production from twenty to five minutes. Currently CIMG has over 40% market share in the international container business and 56% market share in the dry marine container market. It has 12 production bases in South, East and North of China.

Zeng and Williamson have collected a number of similar Chinese case studies in different sectors including, Lenovo in IT, Pearl River Piano and Wanxiang in automotive universal joints.
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These developments are set in a wider context in a major study that has just been published by Nesta, China’s Absorptive State: Research, innovation and the prospects for China-UK collaboration. This report lists ten key finding: the first is that China is increasingly adept at profiting from global knowledge and networks. Secondly China is maintaining its overall priority of becoming a more innovative economy under its new leadership with more emphasis on quality, efficiency and evaluation. Having reviewed the evidence Nesta concludes that China is embracing diverse innovation paths. Nonetheless in the last five years a number of Chinese multinationals have emerged as global majors and China’s capability for incremental re-innovation has become a major national asset. The report sets out the advantages of UK collaboration with China on science and innovation and the timing of its publication ties in with a major visit to China by David Cameron.

The top five Chinese R&D spenders are Huawei Technologies, China Mobile Communications Corporation, China Aerospace Science and Technologies Corporation, China National Petroleum Corporation and Shanghai Automotive Industry Corporation. This means the China’s innovation strategy is directly relevant to several strong UK sectors featuring in our national strategy.

We don’t know whether Chinese majors have adopted a systematic approach equivalent to VA/VE but it is clear that VA/VE remains a useful tool within the strategic armoury of Western firms, particularly when it is integrated with lean. There are also relevant parallels with frugal engineering and frugal innovation.

It is important to recognise that VA/VE looks at a given functional spec as the source of value. Lean start-up on the other hand brings any such assumption into question – insisting that customers’ perceptions and reactions whether functional or more subjective are the ultimate source of value. As such it may be especially useful within a strategy that aims to keep up with changing consumer tastes.

 

Further information:

In the last five years the ‘lean’ metaphor has been developed in a new arena – business start-ups. A major factor in the growth of this approach has been the thinking and publications of Eric Ries, a Silicon Valley entrepreneur. With this background the lean start-up approach has been used in many digital sector start-ups.

PDCA cycleAn important concept in this approach is the Minimum Viable Product (MVP). This is defined as the version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort. Underneath the MVP concept is the fundamental idea of the value stream where value is seen in the eyes of the customer. Clearly no business start-up will succeed unless it is generating a value stream in these terms. But the initial vision of the start-up may well not embody a feasible value stream – rather it may be mostly guess-work. Within the MVP concept is a process of testing the validity of the value stream vision by repeated learning cycles. Again the connection with traditional lean thinking is clear – particularly the Deming Cycle, Plan, Do, Check, Act. This process of value stream development should be guided by real metrics.

Another aspect of lean start-up is the approach to capital utilisation. In the classic dot.com boom startup, large sums would be made available by venture capitalists which would be ‘burnt off’ by the start-up team. There would be talk of the burn rate for example. Understandably the lean start-up model uses a different approach designed to reduce waste and based on the familiar lean idea of pull. Smaller tranches of capital are pulled by the start-up team from the VC on the basis of need.

Ries taught the lean start-up model at Stanford – the prestige university close to Silicon Valley. He found that it was a real challenge to make the students actually experience how confusing and frustrating start-up environments are. In these circumstances, Ries suggests, one can only learn from being wrong. When something works, it’s too easy to invent a story about how that was your intention all along.

Ries suggests that the key lessons are that:

  • Regular checking in with and regular talking to customers surfaces bogus theories pretty fast
  • Cross-functional teams tend to examine their assumptions harder and with more scepticism than purely single-function teams
  • Working in small batches tends to make it less likely that you’ll attribute big results to small changes (because the fact that small changes sometimes do lead to big results is counter-intuitive)
  • Rapid iteration makes it easy to test and re-test your assumptions to give you many opportunities to drive out superstition

In 2010 Ries wrote a piece for the Harvard Business Review Blog entitled ‘The Five Whys for Start-ups’. He explains this by reference to his reading of the Toyota Production System whereby what appear to be technical problems are really human problems. The Five Whys technique is a way of drilling down to the underlying human problem whether the issue is improving a manufacturing process or validating a digital service start-up.

The lean start-up approach is linked to another non-traditional arena where lean ideas have been utilised – Lean Software Development (LSD). The term was first coined as the title for a conference organised by the ESPRIT initiative of the European Union, in Stuttgart Germany, October 1992. Independently, the following year, Robert Charette suggested the concept of “Lean Software Development” as part of his work exploring better ways of managing risk in software projects. LSD is one of a family of development approaches which fall under the heading ‘agile software development’. These approaches use an iterative and incremental development process, where requirements and solutions evolve through collaboration between self-organising, cross-functional teams. In February 2001, 17 software developers met at the Snowbird, Utah to discuss lightweight development methods. They published the Manifesto for Agile Software Development.
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Since 2007, within the agile portfolio, the emergence of lean as a new force in the progress of the software development profession has been focussed on improving flow, managing risk, and improving decision making. This has included kanban as a major enabler for Lean initiatives in IT-related work. The focus on flow, rather than waste elimination, has proved a better catalyst for continuous improvement.

Following a series of project failures the Civil Service is now adopting an agile software development approach led by the Government Digital Service (GDS). The GDS is a unit of the UK Government’s Cabinet Office tasked with transforming the provision of government digital services. It was formed in April 2011 to implement the ‘Digital by Default’ strategy proposed by the report ‘Directgov 2010 and beyond: revolution not evolution’.

The GDS approach to agile involves teams working in short sprints, typically a week long, to see what they can achieve in that time. Once the team gets to a ‘minimum viable product’ – whether it’s an app, a digital service, or anything else – it is made available for testing by users and feedback is collected by the product design team. This feedback and analysis of users’ behaviour informs the next stages of development across further ‘sprints’. The product is refined by analysis of all this user data and released again, then refined and released again, in an iterative process. This approach is very similar to the classic lean start-up model.

The decision to go agile was taken by the Coalition at the centre of Government and so the task of rolling this design approach across departments is a major undertaking and GDS admits that getting user research into agile teams in a way that is timely, relevant and actionable is a challenge. Rather than a team of researchers taking research briefs from lots of project teams, each project team has a dedicated researcher working closely with the team of designers, developers, content designers and product owners. This allows the team to be closer to the product design and adopt a more ‘experimental’ approach – hypothesising about what design or content approaches might work and designing ways to measure what is more or less successful.

GDS believe that it is easy for teams to get comfortable with a small set of research methods and to use those for everything. In contrast, an experimental mind-set means always looking for better ways and a more varied research toolkit to help secure a richer and more accurate understanding of users needs. GDS uses a mix of qualitative and quantitative methods. Researchers work closely with their web analytics colleagues to achieve better understanding of how people respond to interface design and content using A/B testing and detailed path analysis. They have concluded that getting interesting insights from research isn’t hard. Getting those insights into the design of products can be surprisingly tricky. It looks as if more initiatives are likely in the UK civil service possibly extending as far as policy development.
Lean v Agile
Some writers have suggested that lean and agile are alternative paradigms. In start-ups and in software development and digital services, a different pattern seems to apply. Lean start-up has been articulated as a coherent paradigm by Ries with clear links back to classic lean. Ries’ influence has extended readily to Silicon Valley. It is easy to underestimate the prestige which lean enjoys in the United States, especially with the Shingo Prize, the manufacturing Oscars.

Taking the GDS agile approach as an example of UK practice – where the programme must tackle major issues in public sector IT – we can see that elements of the LSD paradigm have been incorporated and rolled out but not under a lean banner. The rollout challenge remains whatever flags are used to describe the required methodology especially as in the case of GDS where major change is expected on political time scales. At Industry Forum we have in depth experience of achieving changes on this scale and our approach has been founded on learning by doing. This approach is likely to be effective with these newer development methods.

 

Further information:

About 5.7 million people are currently employed in the renewable energy sector globally, with a growth rate since 2010 of over 15% per annum. Some estimates anticipate that global employment in 2020 might reach 15 million. In the UK this rate of expansion is evident in the market for jobs in offshore wind, particularly for experienced graduates. Offshore wind employers are also actively recruiting staff from the stream of military leavers resulting from the defence cuts, as their experience and attitude are often in tune with employers’ needs.

Offshore wind industrial strategy
This Summer the Coalition launched the UK Offshore Wind Industrial Strategy. The strategy is based on the commitment by Industry and Government to work together to build a competitive and innovative UK supply chain that delivers and sustains jobs, exports and economic benefits for the UK.

The strategy vision is to secure:

  • economic growth creating tens of thousands of long term UK jobs
  • a clear and sustainable project pipeline
  • major manufacturing facilities in the UK
  • the development of a competitive UK-based supply chain
  • a cost-competitive low carbon technology

The achievement of these goals depends on the availability of suitable skills but overall the UK labour market in the energy sector has the following skills challenges:

  • meeting the current and future need for engineering and technician skills
  • insufficient management skills
  • competition for talent in the domestic and global labour market
  • an ageing workforce
  • reliance on other sectors for a skilled workforce

The strategy also warns that there are other challenges if the UK supply chain is to benefit significantly from future offshore wind deployment as there is well-established competition in other countries. The UK must:

  • increase the visibility of the pipeline of future projects and the likely size and timing of future market demand, particularly past 2020
  • ensure potential inward investors understand the benefit of locating manufacturing facilities in the UK so that tier one equipment suppliers ,particularly turbine manufacturers, set up operations in the UK
  • enable UK supply chain companies to develop the capability to meet the requirements of developers and top tier manufacturers
  • compete globally on cost and quality and overcome barriers to development and of the next generation of turbines, foundations and components which are needed to drive down costs

The top tier of the existing supply chain is mostly owned by overseas companies and so inward investment in production and installation facilities and the wider supply chain is key to achieving the strategy vision. The new Offshore Wind Investment Office will focus on this.

Enormous windmills standing in the sea
There will also be a £20m three year programme to build the competitiveness of the supply chain in England. The MAS Offshore Wind Supply Chain Growth Programme is a new service delivered by the Manufacturing Advisory Service with Grant Thornton, Renewable UK and the Advanced Manufacturing Research Centre, supported by the Regional Growth Fund. It will focus on SMEs already in the sector looking to increase capacity and those with the capability to enter the offshore wind manufacturing supply chain and provide them with market insight into customer needs. Support will be tailored and could take the form to improve positioning for new contract opportunities, an innovative design project or access to investment finance.

Overall this is a very ambitious strategy and to meet its goals it will have to be followed consistently over the medium and longer term. This requirement will be subject to various political risks.

Last month the Coalition published a volume of analytical insights from the 11 sector strategies. The analysis found that there is significant current and potential future demand for skills across many of the sectors due to retirement, and in some cases, strong sector growth. The current low level of skills shortages in the UK is impacting on firm performance and the economy’s overall competitiveness, and this is increasingly likely to do so as demand for skills grows. The analysis finds lack of supply partly reflects unsuitable qualifications and courses where education has not kept pace with developments in the industry.

Teacher helping students with assignment
It is suggested that attracting sufficient numbers of suitably qualified individuals will mean that firms must think more strategically about their skills resources, improving the level of management skills to ensure that the best use is made of existing skills. This is unlikely to be taken up by the UK offshore wind sector where most firms are too small to adopt such an approach.

The new analysis emphasises that many sectors need to do more to improve their appeal to a wider section of society, particularly in terms of gender and socio-economic background. This will mean a more concerted and co-ordinated effort to change the image of their sector and to engage with potential sources of talent, some of which will not be from traditional sources. This certainly does apply to offshore wind.

The analysis admits that in the offshore wind sector and nuclear where demand has until recently been at a low level, significant skills needs could become apparent in a very short time if further investments are forthcoming. In the civil nuclear sector a large scale programme is already in place to understand what shape future skills demand might take but there is nothing similar for offshore wind.

This all poses the question of how at national level the offshore wind sector can develop its talent strategy as part of the agreed strategy in a way to attract the interest of global majors in investing in the UK. One answer is suggested by the recent news that DONG engery is to co-operate with three leading universities – Oxford, Imperial and University College Dublin. The aim is to solve various problems concerning turbine foundations.

This project is being run under the framework of the Carbon Trust Offshore Wind Accelerator. It also involves RWE, Statoil, Statkraft, SSE, Scottish Power and Vattenfall. DONG have said that this project has a major potential for helping achieve the goal of reducing the price of offshore wind electricity by 35-40% by 2020.

Perhaps the strongest UK asset for building dynamic relationships with global offshore wind majors is through the capabilities of our leading technological universities via R&D projects, short courses and masters levels degrees. This could also help foster global excellence in technician training. However there will need to be effective national co-ordination to make progress in this way.

Utilising knowledge and expertise developed through automotive and aerospace supply chain activities, Industry Forum is active in this sector through companies such as Vestas. Industry Forum’s global reach and continuing relationships with our founding supporters including General Motors, Honda, Nissan, Toyota and Volkswagen ensure we have the capability and culture to welcome and work with inward investors to the UK. Industry Forum is working in partnership with other bodies and government departments to develop engineering and manufacturing talent, capability and capacity at a national level to support this inward investment.

 

Further information:

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  • Are you looking to grow your business?
  • Do you want to identify key improvement areas of your business before your customers do?
  • Are you aware that some leading vehicle manufacturers mandate MMOG-LE on their suppliers?
  • Find out the implication of MMOG-LE on your business

What is MMOG-LE?

  • The Materials Management Operations Guideline/Logistics Evaluation (MMOG/LE) defines a common, industry-wide set of best practices can help to improve delivery performance.
  • MMOG/LE is an assessment tool used to measure and improve materials planning and logistics efficiency within a manufacturing facility. It is designed to eliminate supply-related delivery risk for all partners within the supply chain. The intent of the MMOG/LE is to validate the organization has robust material planning and delivery processes in place to support overall business objectives.
  • Vehicle manufacturers require annual submission of their suppliers’ score and/or assessment. Although developed for the automotive industry, the tool can be used by any manufacturing organisation to evaluate the effectiveness and efficiency of their processes.

Who should attend?

The seminar is designed for senior and middle Managers working directly in the logistics processes (incoming, internal or dispatch) and for personnel working in support functions such as manufacturing, purchasing and IT. It is also relevant for personnel who will be assisting in undertaking a MMOG-LE logistics evaluations in an organisation.

What are the objectives?

The seminar is designed to make delegates aware of the structure of MMOG-LE, the assessment criteria and how to undertake an evaluation using the tool.

Topics Covered

  • Introduction to structure and content of MMOG-LE
  • Navigating the MMOG-LE Assessment Document
  • The MMOG-LE Assessment Process
  • Evaluating the Assessment Results

How do I register?

The cost for the seminar is £195+VAT, inclusive of lunch, refreshments and access to the seminar materials.

The seminar will be held at Industry Forum Learning Centre, Birmingham on the 27th November 2013, starting with registration at 8.30am and finishing at 1.15pm.

To can book your place on-line or call Stacie Dicken on +44 (0)121 717 6614.

For further information about the MMOG-LE Seminar:

 

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Industry Forum Chief Executive Dr Chris Owen was invited as guest speaker to the the QAD EMEA Customer Conference where he spoke about Change Management and the common issues that were faced with implementing a change programme.

The customer conference, which was situated in the stunning Weston Park country house, allowed existing QAD customers to network with over 100 of their manufacturing peers and to receive hours of learning and networking opportunities as well as access to QAD related products and services.

Dr Owen’s presentation, through a mixture of practical and theoretical based models, focussed on how employee up skilling and development is a vital part of any change programme and a pre requisite if the programme is to be a success. There was acknowledgement amongst the delegates of these fundamental points and great interest in the tools and techniques that Industry Forum has used with its clients to implement successful change management programmes.

Dr Owen’s presentation was concluded with two case study videos of international companies that Industry Forum has successfully worked with on change programmes, an exclusive first public showing of the newly commissioned films.

 

QAD provides innovative enterprise software and services for global manufacturers. To see how QAD can help your organisation visit www.qad.com

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SMMT Industry Forum is proud to have been selected as one of the delivery partners for the innovative and ambitious Sharing in Growth programmes in the Aerospace and Civil Nuclear sectors. Both of these programmes will raise the capability of progressive UK Aerospace and Civil Nuclear suppliers so that they can take full advantage of the anticipated growth in their sectors.

Our other partners on the programme include:

SMMT Industry Forum’s expertise and experience in Supply Chain Development secured the prestigious position of ‘First Provider’ for Supplier Development Leaders and ‘Sole Provider’ for employee engagement in Business Improvement Techniques.

‘I am very pleased that Industry Forum has won a place as a delivery partner on the ambitious Sharing In Growth programmes.  We are looking forward to playing our part in improving competitiveness in these key sectors and creating new jobs in the United Kingdom’

Mark Hopkins, Sector Manager Aerospace and Defence

In co-operation with the other selected delivery partners, SMMT Industry Forum will be deeply involved in four year programmes with up to 55 UK suppliers. In each programme SMMT Industry Forum will support them through a structured approach to improve their competitiveness in three main stages:

1. Engage – A comprehensive business diagnostic leading to a robust 4 year business case.

2. DevelopTailored, high intensity training for Management and Staff including:

  • Leadership
  • Business Improvement Techniques
  • Lean production
  • Modern manufacturing
  • Sub-tier management
  • Cost management

3. Sustain Ongoing support to ensure that the business case is realised and improvements sustained.

If you are interested in joining the Sharing in Growth programme please follow the appropriate link below to express your interest.

Links

Sharing In growth – www.sig-uk.org

AMRC – www.namrc.co.uk/work-with-us/sig/

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Industry Forum will be exhibiting at the Plant & Asset Management Show 2014 8th – 10th April.

Come and visit us on Stand P632 to see how we can use Total Productive Maintenance (TPM) to help your business eliminate ALL of its losses! On hand will be a qualified JIPM TPM Assessor who can help you understand TPM, its capabilities and it full potential on your organisation. We will also be presenting a 30 minute TPM  technical seminar during the exhibition, day to be confirmed.

To book your tickets for the Plant and Asset Management Show register for your free tickets on-line. You can also follow the Twitter feed for the show by following @PlantAssetMgt

Industry Forum is one of only 6 global JIPM Approved Associate Agencies.

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Between 2000 and the start of the recession in 2008, the global market for medical equipment expanded at an average rate of 7% per annum. In the remaining part of this decade the expansion rate could be even higher per annum from a current market size in excess of $200bn with new medical technologies, emerging economies and demographic change as major factors in this future growth.
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The USA currently accounts for about 40% of the global spend on medical equipment. Germany, Japan, France and Italy all account for more than the UK spend which is around 3% of the total global spend, taking into account NHS, private health and home spend. Globally, the leading manufacturers reflect this market pattern with the majority of leading firms being US based. Important firms globally are also based in Japan, Germany and Switzerland.

The ONS provides statistics for the UK sector and the latest figures for ‘Manufacture of medical and dental instruments and suppliers’ show that between 2008 and 2011 employment fell from 47k to 41k – so that it is currently about 1.5% of UK manufacturing employment. However value added per person employed in the sector increased steadily from £39k to £55k over the same period – an impressive compound rate in excess of 10% per annum. This is encouraging but it leaves the sector still at 90% of the UK manufacturing average on this measure. One might judge that medical equipment is part of UK advanced manufacturing but an important part of advanced manufacturing is the generation of higher than average value added and on this evidence the sector has not yet achieved this benchmark.

A D Little undertook a very thorough examination of the competitiveness of the UK medical equipment sector for the DTI which was published in May 2005. While this is slightly out of date, no equivalent study has been done since and the findings make interesting reading. A D Little homed in on six subsectors: Medical Imaging, Diagnostic Equipment and Materials, Active and Passive Implantables, Radiotherapy Equipment, Electromedical/Respiratory and Advanced Wound Management.

They suggested that given the pace of global consolidation, commercial success for the UK relied on continuing investment in R&D, skilled labour, specialist infrastructure plus specialist sales teams. They found that the UK possessed few important R&D or manufacturing centres in mature subsectors. A D Little suggested that the best opportunities for the UK would be in emerging subsectors where the process of global consolidation was less advanced.

The UK procurement system was found to be largely risk-averse, under high cost cutting constraints and not adapted to evaluate and acknowledge the benefits of new products. A D Little suggested that improvements in the design of clinical trials in the UK would help to improve the competitiveness of the sector. An improved commercial clinical trials environment would help attract globally mobile R&D to the UK.
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Within the Coalition’s Industrial Strategy the medical equipment sector is covered by the Life Sciences Strategy, which was published in December 2011 as the first sector strategy. Ministers made a commitment to develop an infrastructure which connected academics, industry, investors, clinicians and the NHS. The Strategy promised to review regulations that impact the life sciences sector generally and held back innovation – a general approach which is in tune with A D Little’s recommendations.

In December 2012 a review of the progress in the first year of the Life Sciences Strategy was published. This included a number of major inward investment projects involving Johnson & Johnson, Eli Lilly, GSK, Eisai, Pfizer, Novartis, Piramal and Sanofi. In addition a number of awards had been made from the Regional Growth Fund involving Redx Pharma, SCM Pharma, Astra Zeneca, De Puy Synthes and BCM. These lists suggest that within the overall Life Sciences umbrella pharma will inevitably overshadow medical equipment.

In August 2012 the Wellcome Trust and EPSRC announced the launch of a joint £30m initiative to find biomedical engineering solutions to challenging healthcare problems. The ‘Innovative Engineering for Health’ initiative provides funding for a limited number of long-term projects designed to address a specific healthcare need for which current solutions are inadequate. Up to £10m is available for each project, providing the resources to conduct high quality basic research and to enable its adoption into clinical or public health practice. Applications are invited for projects that will address the problems of the highest priority in healthcare or public health for which solutions are not obvious with the current state of technology.

The National Institute for Health Research has committed £6.4m to fund eight new Healthcare Technology Co-operatives within the NHS as centres of expertise in developing new concepts, demonstrating proof of principle and devising research protocols for new medical devices and healthcare technologies. These centres will work on themes such as chronic gastrointestinal disease, brain injury, heart disease, wound management and mental health. These are all conditions of high morbidity and unmet need for NHS patients and healthcare technology users, which have not to date benefited from a high degree of innovation.
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In May this year, NHS England announced that it has designed and licensed 15 new Academic Health Science Networks (AHSNs) which are formed to act as a collaboration between the NHS, academia and industry. They are to improve health and create wealth by delivering a step-change in the way the NHS identifies, develops, adopts and spreads new innovations. The aim is both to improve healthcare outcomes for patients and drive economic growth. The AHSNs, which are paid for by NHS England, will look to ensure collaboration and build strong relationships with regional scientific and academic communities and industry. The 15 AHSNs will cover the whole of England and have been welcomed by industry. The Association of British Healthcare Industries will ensure that in every AHSN there is an understanding of the medical technology development process and that AHSNs maximise the potential of partnering with medical technology companies to facilitate knowledge of emerging innovations.
Strategy for UK Life Sciences
One important element in the Life Sciences Strategy is the desire to reach out to SMEs in the expectation that a growing number of SMEs playing a leading role in driving growth. The strategy review found that in 2012, over 380 pharmaceutical companies were based in the UK, employing nearly 70,000 people, with an annual turnover of £30bn. The medical technology and medical biotechnology sectors are estimated at over 4,100 companies employing over 96,000 people. This means that the average size of the pharmaceutical firms in the UK is eight times larger than the technology firms. Large global firms have the capability to connect easily with national strategies especially where there is the incentive of capital and R&D grants. Dedicated outreach is needed to engage SMEs.

The opportunities for medical technology SMEs that have been offered so far within the Life Sciences Strategy require them to have sophisticated capabilities. Rather than joining a supply chain they are being offered the chance to become part of a value network and to benefit in this way the firms’ employees require a much richer skillset. The timescale for the innovation sequence envisaged by the new programmes announced under the strategy may be several years long which is a further obstacle to SME participation.

In the automotive and aerospace sectors specialist global quality standards have been an important instrument in driving up the capabilities of the supply chain. The global medical equipment industry has produced its own standard – ISO 13485. Promoting this more strongly in the UK medical equipment SME sector may well provide quicker returns for the firms than the longer term innovation programmes that are being developed within the Life Sciences Strategy.

On 11 September, Vince Cable announced supply chain development funding for the life sciences sector under the Advanced Manufacturing Supply Chain Initiative (AMSCI). He announced £115m help for suppliers of advanced manufacturing assemblies and products at the Government and CBI’s Industrial Strategy Conference. The target is suppliers in the UK who nearly qualify to supply big manufacturers so that the get onto the approved procurement lists of those big firms. CBI director-general John Cridland said: “We are calling for industrial strategy to focus on strengthening UK supply chains and this initiative is one of the best ways to deliver this.

Industry Forum has extensive experience of using global quality standards to improve supply chain firms’ competitiveness and has in depth experience of helping firms design and deliver successful AMSCI programmes.

 

Further information:

Industry Forum will be holding a Total Productive Maintenance Seminar on 5th December 2013 at the Industry Forum Learning Centre, Birmingham, UK.

Seminar Overview

  • The Japan Institute of Plant Maintenance (JIPM) approach to TPM
  • Focus on zero accidents, zero breakdowns and zero defects
  • Case study from an international organisation
  • How to start TPM implementation
  • Opportunities for questions and open discussion

The seminar is designed for Senior Management, Functional Managers (e.g. Maintenance, Quality, Safety) and change agents (e.g. Lean, TPM) who are embarking on TPM implementation within their organisations. The seminar is designed to give delegates an appreciation of the “Pillar” approach to TPM, demonstrating how TPM can be used to recognise and reduce losses, delivering sustainable business improvement.

The seminar will cover:

  • What TPM is, how it will align to your business strategy and other improvement initiatives such as Lean
  • The pillars of TPM and how they can drive the elimination of losses
  • How to deploy TPM within your organisation

The seminar will include teach points, interactive discussions and case study examples of TPM deployment as well as the opportunity to network.

“I knew nothing about TPM before this workshop. I now feel like I have a foundation to build on”
Gemma Osula, National Skills Academy, Food & Drink

“Thought provoking, useful real world case examples”
Scott Spindley, Hain Daniels Group

“Very good presentations and presenters with a clear and concise message”
Graham Wilkinson, Carlsberg Group

The cost for the seminar is £95+VAT, inclusive of lunch, refreshments and access to the seminar materials. The seminar will be held at Industry Forum Learning Centre, Birmingham on the 5th December 2013, starting with registration at 8.30am and finishing at 1.15pm. Places are strictly limited and allocated on a first come first served basis.

You can book your place on-line or contact Stacie Dicken using the information provided below.

For further information about the TPM Seminar:

 

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